The Cornish Cakery
Handmade Cupcakes, Celebration and Novelty Cakes for any occasion
 

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Terms and Conditions

Terms and conditions of sale
Please take the time to read the terms and conditions carefully. Nothing contained within these terms and conditions affect your statutory rights as a consumer.

Ingredients
All ingredients used by The Cornish Cakery are of the highest quality. Although every effort will be made to minimise the risk,  cakes may contain traces of nuts.

Design
All cakes are handmade and although every effort will be made, The Cornish Cakery cannot guarantee the exact colour match or design and therefore differences may occur.

Prices
You agree to pay The Cornish Cakery the price as quoted on your signed Order Form. All our prices exclude VAT. You will be notified if the company becomes VAT eligible.

Booking and Deposit
All orders and booking dates are only secured with a £10 deposit for celebration and novelty cakes, £100 for wedding cakes, which will become non-refundable during the following time periods: Wedding Cakes =2 months, Celebration/Novelty Cakes = 2 weeks. This is due to the fact that design and the production of your cake will have started during these periods. Once deposits are received and cleared your booking date will then be fully confirmed.

Final Payment
Full balance will be due by the date stated on your Sales Invoice, or unless otherwise agreed by. Failure to make payment of the remanding balance may result in your order being cancelled and your date being made available to someone else.

Late or Non-Payments
Late or non-payments could result in loss of your booking date. In the event of a late or non-payment, the order will not be processed until alternative funding has been agreed and payment made in full. In these circumstances, subsequent completion of the order on the required date may not be guaranteed and become Subject To Availability.

Changes to Date, Venue or Design

  1. Date

The Cornish Cakery will make every effort to accommodate your changes, without any additional charges, provided sufficient notice is given and that we are able to provide a cake for the re-arranged date. However, if we are fully booked on your new date and cannot provide the cake, it will not be possible to refund your 50% deposit unless outside of the non-refundable period. The limiting factor with any cake provision is usually the cake set-up. As a compromise, it may be possible to provide you with a cake prior to your wedding date, but under these circumstances it will become your responsibility to collect, deliver and set-up the cake at the venue.

  1. Venue

Provided sufficient notice is given, there is generally no problem with a change of venue.

 

  1. Design

Any changes to design may be subject to additional charges. Changes required less than 6 weeks prior to delivery cannot be guaranteed although every effort will be made to accommodate them.

Delivery/Collection

On the day of collection, your order may be collected at a pre-arranged time, as agreed on your Order Form. Should you wish to change the collection details we will do our best to accommodate, but cannot guarantee availability.

We will deliver at the time and address agreed with the customer. If we canít deliver because there is no one to receive to cake(s) or the address provided is wrong, the cake(s) will be returned to our premises and held for a period of 24 hours.

 

Delivery/Setting Up of your Cake at a Venue
Cakes should be inspected on receipt to ensure that they were not damaged in transit, as you (the client) or any third party taking delivery, (e.g. hotel/wedding planner etc) shall be solely responsible for any damage to the cake(s)  which occurs (i) after the delivery of your cake(s) and/or (ii) as a result of failure to follow any instructions/advise given and/or (iii) further transportation of the cake(s).

 

Final Note For wedding cakes, it is recommended that you take out insurance to cover any eventualities.

     
     
Phone: 01726 850036 / 07876 253530 Email: sarah@thecornishcakery.co.uk Find me on at www.facebook.com/TheCornishCakery

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